At vega-lighting.com, we want you to have a hassle-free shopping experience. If you're not completely satisfied with your purchase, we offer a simple and straightforward refund policy to ensure your peace of mind.
If you change your mind or are not satisfied with the product you received, you can request a refund within 30 days of your purchase. Just send us an email at mohamedrafaat193@gmail.com, and our friendly customer service team will guide you through the process.
To be eligible for a refund, please make sure of the following:
The product is unused and in its original condition.
You have proof of purchase, such as your order number or receipt.
The request for a refund is made within 30 days of your purchase.
Once we receive and inspect the returned product, we will initiate the refund process. The refund will be processed using the original payment method you used for the purchase. Please note that it may take a few business days for the refund to reflect in your account.
Please keep in mind:
Shipping and handling charges are non-refundable.
If the product is damaged or defective, please contact us immediately, and we will provide a solution.
We strive to make your shopping experience with us enjoyable and risk-free. If you have any questions or concerns about our refund policy, feel free to reach out to us at mohamedrafaat193@gmail.com. Your satisfaction is our top priority!
Thank you for choosing vega-lighting.com for your lighting needs.
